An online store is a bigger commitment than a brochure website. There is more to build, more that can break, and a set of ongoing costs that catch first-time sellers by surprise — payment fees, shipping integrations, and the maintenance that keeps a transactional site secure.
This guide breaks down what you will actually spend in 2026, both to launch and to keep running, so you can plan properly instead of discovering costs after committing.
Quick answer: what an online store costs
| Approach | Setup cost | Ongoing (per year) | Best for |
|---|---|---|---|
| Hosted platform (Shopify etc.) | ₹25,000 – ₹80,000 | ₹25,000 – ₹60,000 | Fast launch, non-technical owners |
| WooCommerce (WordPress) | ₹40,000 – ₹1,50,000 | ₹15,000 – ₹50,000 | Control and lower monthly cost |
| Custom-built store | ₹1,00,000 – ₹4,00,000 | ₹20,000 – ₹80,000 | Unusual workflows, scale, performance |
| Marketplace (multi-vendor) | ₹4,00,000+ | ₹60,000+ | Multiple sellers, commissions, payouts |
These assume a professionally built store — custom design, working payments, and mobile-optimised. A ₹8,000 "e-commerce website" is a template with a cart bolted on, and it will usually cost you more in lost sales than you saved.
Choosing a platform
This decision drives most of your cost, so it is worth understanding the trade-offs honestly.
Hosted platforms (Shopify and similar)
Everything is managed for you — hosting, security, updates, payments.
Pros: fastest launch, nothing to maintain, reliable, good mobile apps for managing orders on the go. Cons: monthly subscription forever, transaction fees on some plans, limited customisation, and you are renting rather than owning the platform.
Best for: owners who want to sell rather than manage technology, and stores with a straightforward catalogue.
WooCommerce (on WordPress)
Open-source and self-hosted, running on WordPress.
Pros: no platform subscription, huge plugin ecosystem, full control, easy content and SEO alongside the store. Cons: you are responsible for hosting, updates, security, and backups; plugin costs accumulate; poor hosting makes it slow.
Best for: businesses that want lower recurring costs and more control, and are comfortable paying for maintenance.
Custom-built
Built specifically for your business, typically on a modern framework.
Pros: exactly your workflow, fastest possible performance, no platform limits or fees, full ownership. Cons: highest upfront cost and longest timeline; you fund every feature.
Best for: unusual requirements, deep ERP or logistics integration, high traffic, or a store central to a larger product.
Feature-by-feature costs
If you are building custom or extending a platform, these are the components that carry real cost.
| Feature | Relative cost | Notes |
|---|---|---|
| Product catalogue and search | Medium | Variants, filters, and search quality drive this |
| Cart and checkout | Medium | Where most abandonment happens — worth doing well |
| Payment gateway integration | Low–Medium | Razorpay, PayU, Cashfree, Stripe |
| User accounts and order history | Medium | Logins, addresses, past orders |
| Shipping integration | Medium | Shiprocket, Delhivery, rate calculation, tracking |
| Coupons and discounts | Low–Medium | Rules get complex quickly |
| Inventory management | Medium | Stock sync, low-stock alerts |
| Admin dashboard | Medium–High | Orders, refunds, reports, roles |
| Multi-vendor / marketplace | High | Seller onboarding, commissions, payouts |
| ERP / accounting integration | High | Depends entirely on the other system |
A practical tip: launch without the "nice to have" features. Wishlists, loyalty points, and product recommendations can wait until you have customers whose behaviour tells you what is worth building.
The ongoing costs people forget
This is where first-time sellers get caught out. Development is one-time; these are forever.
| Cost | Typical amount | Notes |
|---|---|---|
| Platform subscription | ₹0 – ₹30,000/yr | Zero for WooCommerce/custom; monthly for hosted |
| Hosting | ₹6,000 – ₹40,000/yr | E-commerce needs better hosting than a brochure site |
| Domain | ₹800 – ₹1,500/yr | |
| SSL | Usually ₹0 | Included by good hosts — mandatory for payments |
| Payment gateway fees | ~2% of revenue | The big one. UPI is often cheaper. |
| Plugins / apps | ₹0 – ₹30,000/yr | Adds up fast on WooCommerce and Shopify |
| Maintenance | ₹12,000 – ₹60,000/yr | Security matters more when you handle payments |
| Transactional email / SMS | ₹0 – ₹12,000/yr | Order confirmations, shipping updates |
Model the payment fee properly. At roughly 2%, a store doing ₹10 lakh a year pays about ₹20,000 in gateway charges. It is a cost of doing business, but it must be in your margin calculation before you set prices.
Costs beyond the website
The store is not the whole project. Budget for these too:
- Product photography — the highest-impact spend for most stores. Poor photos suppress conversion more than almost anything else.
- Product descriptions — for a large catalogue, this is significant work.
- Packaging and shipping — materials, courier rates, returns handling.
- Marketing — a store with no traffic sells nothing. Plan for SEO, ads, or both.
- GST and compliance — registration and accounting. Confirm requirements with an accountant.
A store that launches with excellent photos, honest descriptions, and a modest ad budget will outperform a technically superior store with none of those.
How to launch profitably on a small budget
1. Start with fewer products. Launch with your best 20–30 SKUs. You will learn what sells and avoid photographing hundreds of items nobody orders.
2. Use a hosted platform first if you are unsure. It is cheaper to validate demand on Shopify and migrate later than to fund a custom build for a business model you have not tested.
3. Nail mobile checkout. Most Indian e-commerce traffic is mobile, and checkout is where sales are lost. Fewer form fields, guest checkout, UPI, and clear delivery information.
4. Offer the payment methods people actually use. UPI, cards, net banking, and — depending on your category — cash on delivery. Missing UPI costs real sales in India.
5. Invest in photography before features. A ₹15,000 photoshoot usually returns more than a ₹15,000 feature.
6. Set up analytics from day one. You need to know where people drop off. Without that, every improvement is guesswork.
Questions to ask before you commit
- Which platform do you recommend for my catalogue size and growth plans, and why?
- What is included, and what will I need to add later?
- Which payment gateway, and what are the exact charges?
- How will shipping rates and tracking work?
- Can I add and edit products myself?
- What are the total annual running costs?
- Who owns the store, the code, and the customer data?
- What happens if the site goes down during a sale?
That last question matters more than people expect. For a transactional site, response time when something breaks is a real part of the value you are buying.
The bottom line
For most small Indian businesses starting online, a professional, mobile-optimised store lands between ₹40,000 and ₹1,50,000 to build, plus roughly ₹25,000–₹60,000 a year to run — before payment fees of around 2% of revenue.
Spend where it converts: mobile checkout, page speed, product photography, and trustworthy delivery information. Everything else can be added once customers tell you what they need.
Planning an online store? Get a free, itemised quote — we will recommend the platform that fits your catalogue and budget, including telling you when a hosted platform beats a custom build. You can also read our general website cost guide or see our work.
Frequently asked questions
How much does it cost to build an e-commerce website in India?+
A basic online store on a hosted platform typically costs ₹25,000–₹80,000 to set up. A custom-built store usually ranges from ₹1,00,000 to ₹4,00,000 depending on features, and large marketplaces cost significantly more. Budget an additional ₹15,000–₹60,000 per year for hosting, plugins, and maintenance.
Which is better for a small business — Shopify, WooCommerce, or custom?+
Shopify is fastest to launch and easiest to run but charges monthly fees. WooCommerce costs less monthly and offers more control but needs maintenance. Custom is best when you have unusual workflows or plan to scale significantly. Most small Indian businesses do well starting on Shopify or WooCommerce.
What are payment gateway charges in India?+
Indian gateways such as Razorpay, PayU, and Cashfree typically charge around 2% per transaction, with UPI often cheaper. There is usually no setup fee. Factor this into your margins before pricing your products.
How long does it take to build an online store?+
A store on a hosted platform can launch in 1–3 weeks. A custom store typically takes 4–10 weeks depending on features and integrations. Product photography and content preparation are often the real bottleneck, not development.
Do I need GST registration to sell online in India?+
In most cases yes — online sellers generally require GST registration, and marketplaces require it. Rules vary by turnover and product category, so confirm your specific situation with a qualified accountant before launching.
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